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Frequently Asked Questions

Trouble logging in? Other website usage issues? Try our new Web FAQ.
Where do I get Prices?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  Click on Database Services then Prices & Economics.  You will be able to access Prices for products that are associated with the market reports that your company purchases.
Where do I get Supply/Demand data?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  Click on Database Services then Supply/Demand.  You will be able to access Supply/Demand data for products that are associated with the world analyses (books) that your company purchases.
Where do I get Quarterly Supply/Demand data?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  Click on Supplement Data then Quarterly Supply/Demand.  You will be able to access Quarterly Supply/Demand data for products that are associated with the market reports that your company purchases.
Where are the Operating Schedules located?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  Click on Supplement Data then Operating Schedules.  You will be able to access Operating Schedules for products that are associated with the market reports that your company purchases.
Where can I get Capacity data?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  Click on Database Services then Capacity.  You will be able to access Capacity data for products that are associated with the world analyses (books) that your company purchases.
How do I order a new service/book?
Contact Marketing at 1+ (281) 531-4660
Where can I get my username and password?
Contact Marketing at 1+ (281) 531-4660
Why can’t I get prices to a particular product?
One of two possibilities.  The prices that are available to your username are associated with the Market Reports that you have purchased, or, there are no prices available for that specific product.
How do I add another email recipient for the reports?
Contact Marketing at 1+ (281) 531-4660.
Can I order another hard copy or CD for the analyses? If so, how much will it cost?
Click on Market Services, then click Annual Market Analysis, then click on the specific Annual Market Analysis you are interested in.  Click on Submit Order.  The order form allows you to order an additional hard copy or CD for the analyses and shows the cost of each.  Alternatively, you can contact Marketing at 1+ (281) 531-4660.
What do CMAI Services cost?
For market reports, Click on Market Services then Market Consulting Services then on the specific Market Service you are interested in.  For books, click on Market Services then Annual Market Analysis then on the specific Annual Market Analysis you are interested in.
Who covers what? (Consultant Contact Details)
Click on Company then Product Coverage to see what consultant covers which products in which region.
Who is my CSR and what products do they cover?
Log into the CMAI website www.cmaiglobal.com using your company’s username and password.  On the Welcome page, the product/service areas and CSRs for those areas are listed.
What products are covered in each department?
Contact Marketing. at 1+ (281) 531-4660.
When are prices updated?
Prices are updated every Friday afternoon at 3:00 PM Central Daylight Time.
When is capacity updated?
Capacity is updated every Friday morning at 7:00 AM Central Daylight Time.